"I had a room with a Balcony. It was lovely to sit outside in the morning sun and have my takeaway coffee."
K from New Zealand
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"Location is excellent just a 2 minute walk to the main street with busses and taxis on our door step and also various metro stops very near."
gunnerlily1 from Ireland
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"We were able to book a room with 4 beds, very comfortable and with a lot of space."
America
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3-star city-center hotel in Madrid
Location
Sterling Hotel is located on Gran Vía, placing guests in close proximity to Puerta del Sol, just a 4-minute walk away. This central location enables easy access to various bus and metro lines, simplifying local travel. Guests can explore theaters, cinemas, shopping options, and markets within walking distance.
Rooms
The hotel offers a range of rooms, including Double Rooms with Views and Private Terraces, ideal for guests who appreciate outdoor space. Family-friendly options such as the Quadruple Rooms with Views ensure accommodations for larger groups. All rooms include essential amenities such as air conditioning, private bathrooms, and safety deposit boxes.
Pet-Friendly Policies
Sterling Hotel welcomes pets at no additional cost, making it easy for guests to travel with their furry companions. This policy ensures that pets can accompany guests without the worry of extra fees. The hotel's central location allows guests to enjoy Madrid together with their pets.
Family Amenities
The hotel offers family-friendly rooms that can accommodate up to four guests, catering to families and groups of friends. Parents can request babysitting services to make their stay more convenient. Being located near popular attractions adds to the family-friendly environment of the hotel.
Breakfast Service
Sterling Hotel serves a delicious breakfast each morning, featuring a selection of seasonal fruits, sausages, pastries, and cereals. This breakfast option allows guests to recharge before exploring the city. Both buffet and cold continental options are available to fit different preferences.
Highlights
Location: Gran Vía, 4 minutes from Puerta del Sol
Rooms: Double Rooms with Views and Private Terraces
Pet-Friendly: Pets stay for free
Family Amenities: Triple Room with Views and Private Terrace
Must-do experiences
Savor churros with chocolate at San Ginés for a sweet treat.
Visit the enchanting El Retiro Park for a peaceful afternoon stroll.
Explore the Mercado de San Miguel for gourmet tapas and local wines.
Discover contemporary art at the CaixaForum Madrid's vertical garden.
Catch a flamenco show at Cardamomo for an unforgettable night.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Economy Double or Twin Room
2 persons
12 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Family Room City View
2 persons
22 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Double or Twin Room
2 persons
15 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Services
Welcome drink
Business
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Sterling Location
San Bernardo, 29-31, Madrid, 28015,
Explore Madrid
Nearby Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Plaza Mayor
12 minutes' walk
Historic main square surrounded by stunning architecture, known for its vibrant atmosphere and outdoor cafes.
Royal Palace of Madrid
13 minutes' walk
Official residence of the Spanish royal family, offering guided tours and impressive gardens.
Prado National Museum
25 minutes walking, 6 minutes driving
Home to one of the finest collections of European art, including works by Goya and Velázquez.
Teatro Real
8 minutes' walk
Madrid's opera house featuring stunning performances and a guided tour highlighting its architectural beauty.
El Retiro Park
25 minutes walking, 6 minutes driving
Relax in this expansive park featuring lakes, gardens, and the iconic Crystal Palace, ideal for walking or picnicking.
Jardines del Arquitecto Ribera
8 minutes' walk
Charming park perfect for leisurely strolls, with beautiful flower beds and shaded areas for relaxation.
Calle Ponzano tapas
25 minutes walking, 6 minutes driving
A lively street famous for its numerous tapas bars, great for food lovers seeking authentic local flavors.
Cycling in Madrid Rio
30 minutes driving
Experience biking along the scenic Madrid Rio park with rental services available to thrill-seekers.
Museo del Jamon
11 minutes' walk
Casual eatery known for its jamón and hearty Spanish dishes. Great for experiencing local flavors.
Pez Tortilla
3 minutes' walk
Cozy spot specializing in Spanish tortilla, celebrated for its friendly service and vibrant atmosphere.
Cerveceria Lena
2 minutes' walk
Local favorite offering a variety of beers and classic tapas, ideal for a relaxed dining experience.
Paraiso del Jamon
2 minutes' walk
Famous for its authentic jamón and rustic Spanish dishes in a lively, casual setting perfect for families.
Teatro Real
8 minutes' walk
A premier venue for opera and concerts, known for its stunning performances and atmospheric setting.
Café Central
16 minutes walking, 6 minutes driving
Live music venue famous for its jazz nights, offering a cozy atmosphere for music lovers of all ages.
Mardid Rio Beach
30 minutes driving
Urban beach along Madrid Rio with fun activities, ideal for families looking for leisure by the water.
La Taberna de Angel Sierra
15 minutes walking, 5 minutes driving
A quaint tavern known for its lively ambiance and live music, perfect for unwinding after a day out.
Getting around
City Centre
Madrid 5 min · 1400 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 34 min · 13.7 mi
Train
Principe Pio Train Station 15 min · 4000 ft
Underground
Santo Domingo Metro 3 min · 700 ft
Plaza de Espana / Noviciado 4 min · 1000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 13.0 per person.
Pets
Pets are allowed on request.
Languages
Spanish, Italian
Year renovated:
2010
Number of floors:
7
Number of rooms:
105
Former name
Alexandra Madrid
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 1084 verified reviews
8.0 /10
Great
83 %
Recommend
Breakfast
7.2/10
Cleanliness
8.3/10
Comfort
8.3/10
Facilities
8.0/10
Free WiFi
8.3/10
Location
9.5/10
Paid Wi-Fi
7.5/10
Staff
9.0/10
Value for money
7.9/10
Pros
Comfortable beds
Helpful staff
Spotless rooms
Convenient location
Good breakfast
Cons
Small window
Guest reviews
based on 2401 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sterling
Could you share the pricing for parking at the hotel? Is it necessary to book a spot in advance?
10 November 2024
The daily parking rate is 30€. The hotel has an agreement with SABA Plaza de los Mostenses for parking. There is no need to reserve a spot; just provide the ticket at reception to receive a QR code for exit.
Is there a shuttle service available for transportation from the airport to the hotel?
15 November 2024
The hotel does not offer a shuttle service from the airport. However, arrangements can be made for a shuttle service from the hotel to the airport on your departure.
What type of breakfast is served at the hotel? Is room service available for breakfast?
20 November 2024
The hotel offers a continental breakfast, but there is no room service provided.
Are pets allowed to stay in the hotel, and if so, is there an additional fee?
21 December 2024
Pets are welcome at the hotel, with a nightly fee of 15€ for their stay.
Is there parking available at the hotel premises?
01 January 2025
The hotel itself does not provide onsite parking, but there is an arrangement with Parking SABA Plaza de los Mostenses nearby, costing 33€ per day.
Can guests store their luggage before check-in or after check-out?
05 February 2025
The hotel offers luggage storage, but early check-in is possible only based on availability.
Are there rooms designed to accommodate guests with disabilities?
10 February 2025
Yes, the hotel has rooms that are fully adapted for guests with mobility challenges, including adapted bathrooms.
How many guests can stay in one room? Are connecting rooms available?
15 March 2025
The hotel does not feature connecting rooms, and the maximum occupancy for any room is four people.
Is there a charge for using a cot in the rooms?
20 March 2025
There is an additional fee for using a cot in the rooms.
What is the earliest time guests can check in upon arrival?
25 March 2025
Early check-in is subject to availability, but luggage can be stored if the room is not ready.
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